Type of Data Collected
Personal Data

When you use our service, we may ask you to provide certain personally identifiable information that can be used to contact or identify you. This information may include, but is not limited to:

• Email address
• First and last name
• Date of birth
• Phone number
• State, province, ZIP/postal code, city

Usage Data
Usage data is collected automatically when you interact with our service. This may include details such as your device’s Internet Protocol (IP) address, browser type and version, the pages you visit, the time and date of your visits, the duration spent on those pages, unique device identifiers, and other diagnostic data. If you access our service through a mobile device, we may also gather information like the type of mobile device, its unique ID, IP address, operating system, and mobile browser type.

Tracking Technologies and Cookies
We utilize cookies and similar tracking technologies to monitor activity on our service and store certain information. These technologies include beacons, tags, and scripts that help us collect and analyze data to enhance our service. You can configure your browser to refuse all cookies or to notify you when a cookie is being sent. However, if you choose not to accept cookies, you may be unable to access certain features of our service.

We use both session and persistent cookies for the following purposes:

• Necessary or Essential Cookies
  • Type: Session Cookies
  • Administered by: Us
  • Purpose: These cookies are essential for providing the services you request and enabling certain features, such as user authentication and fraud prevention. Without them, we cannot deliver the requested services.
• Cookies Policy or Notice Acceptance Cookies
  • Type: Persistent Cookies
  • Administered by: Us
  • Purpose: These cookies identify whether users have accepted the use of cookies on our website.
• Functionality Cookies
  • Type: Persistent Cookies
  • Administered by: Us
  • Purpose: These cookies help us remember your choices, such as login details or language preferences, providing a more personalized experience and reducing the need to re-enter preferences.

For more details on the cookies we use and your options regarding them, please visit our Cookies Policy.

The Company may utilize your personal data for the following purposes:

• Service Provision and Maintenance: To deliver and maintain our service, including monitoring its usage.
• Account Management: To oversee your registration as a user of the service. The personal data you provide grants you access to various functionalities available to registered users.
• Contract Performance: To develop, comply with, and fulfill any purchase agreements for products, items, or services you have acquired, as well as other contracts made through the service.
• Communication: To reach out to you via email, phone calls, SMS, or other electronic methods, such as push notifications from our mobile app, regarding updates or important communications related to functionalities, products, or contracted services, including security updates when necessary. You consent to receive automated promotional and personalized marketing text messages from [Brand] at the mobile number you provided during signup. Note that consent for automated marketing messages is not a prerequisite for any purchase. Message frequency may vary, and messaging/data rates may apply.
• Updates and Offers: To provide you with news, special offers, and general information about similar goods, services, and events we offer, unless you have opted out of receiving such information.
• Request Management: To address and manage your inquiries. To opt out of the text messaging program, simply text STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to our shortcode. After sending one of these commands, you will receive a confirmation message. For further assistance, text HELP to our shortcode or long code, or reach out to us at [Brand Support Email] or [Brand Support Telephone Number].

We may share your personal information in the following situations:

• With Service Providers: We may share your personal information with third-party service providers to monitor and analyze service usage, display advertisements, facilitate communication, or process payments.
• Business Transfers: We may share or transfer your personal information during negotiations related to mergers, sales of company assets, financing, or acquisitions of all or part of our business.

The Company will retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy. We will keep and use your personal data to the extent required to meet our legal obligations, such as complying with applicable laws, resolving disputes, and enforcing our agreements and policies. Additionally, we will retain usage data for internal analysis purposes. Generally, usage data is kept for a shorter duration, unless it is used to enhance security or improve the functionality of our service, or if we are legally obligated to retain it for longer periods.

Your information, including personal data, is processed at the Company’s operating offices and in other locations where the parties involved in processing are based. This means your information may be transferred to and stored on computers located outside your state, province, country, or governmental jurisdiction, where data protection laws may differ from those in your jurisdiction. By consenting to this Privacy Policy and submitting your information, you agree to this transfer. The Company will take all reasonable steps to ensure your data is handled securely and in accordance with this Privacy Policy. No transfer of your personal data will occur to an organization or country unless adequate controls are in place to protect your data and personal information.

Business Transactions
If the Company undergoes a merger, acquisition, or asset sale, your personal data may be transferred. We will notify you before your personal data is transferred and becomes subject to a different Privacy Policy.

Law Enforcement
In certain situations, the Company may be required to disclose your personal data if mandated by law or in response to valid requests from public authorities (e.g., a court or government agency).

Other Legal Requirements
The Company may disclose your personal data in good faith if such action is deemed necessary to:

• Comply with a legal obligation
• Protect and defend the rights or property of the Company
• Prevent or investigate potential wrongdoing related to the service
• Safeguard the personal safety of users of the service or the public
• Protect against legal liability

We take the security of your personal data seriously. However, please remember that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable practices to protect your personal data, we cannot guarantee its complete security.

Our service is not intended for anyone under the age of 13. We do not knowingly collect personally identifiable information from individuals under 13. If you are a parent or guardian and you believe your child has provided us with personal data, please contact us. If we learn that we have collected personal data from a child under 13 without verified parental consent, we will take steps to delete that information from our servers. We may also limit how we collect, use, and store information from users aged 13 to 18, which could mean certain functionalities of the service are unavailable to them. If we need to rely on consent for processing your information and your country requires parental consent, we may ask for your parent’s consent before collecting and using that information.

Our service may include links to websites not operated by us. If you click on a third-party link, you will be directed to that party’s site. We strongly recommend reviewing the privacy policy of every site you visit. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services.

We may update our Privacy Policy occasionally. When we do, we will notify you by posting the new policy on this page. You will also receive an email and/or a prominent notice on our service before the changes take effect, and we will update the “Last updated” date at the top of this Privacy Policy. We encourage you to review this policy periodically for any changes. Changes are effective when posted on this page.

To opt out of receiving further email communications regarding this website, visit our Contact page.

If you have any questions about this Privacy Policy, please reach out to us:

• By visiting our Contact page: https://emeraldgaininsurance.com/contact-us
• By phone: (855) 316-4500